Privacy Policy
Effective Date: May 12, 2026
Welcome to Pilot Promos LLC (“Pilot Promos,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you submit a quote request, contact us, or place an order, we may collect:
- Name
- Company name
- Email address
- Phone number
- Billing and shipping information
- Project details and artwork files
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring website information
This information helps us improve our website performance and customer experience.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and quote requests
- Process and fulfill orders
- Communicate project updates
- Provide customer support
- Improve website functionality and user experience
- Send occasional promotional or marketing communications
- Maintain security and prevent fraudulent activity
You may opt out of marketing communications at any time.
Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers that help us operate our business, including:
- Payment processors
- Shipping providers
- Website hosting providers
- Email and communication platforms
These providers only receive the information necessary to perform their services.
We may also disclose information if required by law or to protect our legal rights.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Requesting access to your information
- Requesting correction or deletion
- Opting out of marketing communications
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Pilot Promos LLC